Front of House Manager 


The Front of House Manager is responsible for:

  • The day-to-day operation and management of the main restaurant

  • They are responsible for supervising front of house staff and for reporting to the General Manager

  • Manage a team of front of house staff including scheduling, training, and general supervision

  • Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained

  • Responsible for correct operation of the POS systems

  • Balancing of all daily and nightly cash drawers and POS

  • Inventory and maintenance of par levels for front of house items

  • Providing excellent customer service to guests and excellent leadership to employees

  • Enforce and monitor all health, safety, and sanitation standards in their area

  • Handle guest complaints according to provided guidelines

  • Work closely with the kitchen team to provide a seamless experience

  • Will report directly to the GM

  • Responsible for quality assurance of products leaving their outlets. The purpose of the Front of House Manager is to assist the GM in all aspects of the main restaurant.

  • They provide a more detailed supervisory eye on the specifically Front of House operations.

 

Job Specifications:

  • 2+ years restaurant experience

  • Excellent customer service and interpersonal skills

  • Organized and capable of multi-tasking and attention to detail

  • Knowledge of Microsoft applications including word and excel

  • High Standards of personal hygiene and personal appearances

  • Ability to be on feet for several hours at a time

  • Experience using POS system preferred

  • ServeSafe training preferred

  • 2 days off per week determined on a weekly basis

  • Competitive hourly pay with bonus potential

If you are interested in this position, please send resumes to redshoe@ns.aliantzinc.ca